Privacy Policy

By Lawyers Holdings Pty Ltd ACN 098 976 624 ('By Lawyers') 

Privacy Policy

Private information

By Lawyers has adopted a privacy policy to comply with its responsibilities under governing legislation.

The policy applies to all private information provided to By Lawyers which is collected, held, used or disclosed in the course of By Lawyers offering and providing its services as defined in its Terms of Service on its websites.

What information is collected?

By Lawyers collect and hold information relating to the provision of its services to subscribers. This information may include, but is not limited to, names, addresses, contact and employment details, payment details, information supporting document automation and metadata.

How is private information collected?

Private information is collected at the time of registration and subscription and during the course of using the By Lawyers services and in any email, telephone or other exchange of information.

How is private information received and held?

Private information is received and held mainly in electronic data form but may occasionally be received and held in paper form. In either case, By Lawyers takes the security of private information very seriously and uses appropriate cybersecurity and other systems to protect that information.

By Lawyers do not store credit card numbers. Once entered into the By Lawyers website at the time of subscription, subscribers’ credit card numbers are held in a secure online gateway by a third-party contractor on By Lawyers’ behalf and can only be used for automatically charging agreed fees. By Lawyers does not have access to the credit card numbers of subscribers apart from the last 4 digits.

Why is private information collected, held, used and disclosed?

By Lawyers uses private information:

  • to provide the By Lawyers Services;
  • to enable document automation;
  • to conduct By Lawyers business operations including administration, maintenance, analysis, financing, reporting, marketing, product development and business development;
  • to share with its business partners and contractors for purposes directly related to the provision of By Lawyers Services and the conduct of By Lawyers business operations.

How can private information be accessed or corrected?

Subscribers and registrants may access their private information by logging into their account. If assistance is required email

Is private information disclosed outside of Australia?

By Lawyers is an international business and its support services may be situated outside the subscriber’s jurisdiction.

By Lawyers comply with privacy laws in all countries in which it operates.

What is the complaints process relating to private information?

If a subscriber believes that By Lawyers has breached this policy or the applicable legislation they may:

  • Notify By Lawyers by email to All issues will receive a written acknowledgement and will be promptly investigated.
  • Lodging a complaint with the responsible government authority.

By Lawyers is committed to good communications and will work with the subscriber towards a satisfactory resolution.


By Lawyers may use 'cookies' on its websites. A cookie is a small text file that websites place on your computer. Cookies are used so By Lawyers websites can remember your preferences. The use of cookies is intended to improve the experience of By Lawyers Services.

In some cases, cookies may collect and store personal information. Internet browsers can be adjusted to disable cookies or to warn when cookies are being used. Disabling cookies reduces the ability to take advantage of the improved website experience that cookies offer.